Shipping Policy for Universal Books Website (https://www.universalbooks.co.in)

Effective Date: 27th December 2023

At Universal Books, we are dedicated to providing you with a seamless and reliable shopping experience. This Shipping Policy outlines the procedures and timelines associated with the shipment and delivery of your orders.

1. Order Processing Time:

Upon receiving your order, we require 4-6 hours for processing before dispatching it for shipment. Please note that orders are not processed or shipped on weekends or public holidays.

2. Shipping Method:

We use Govt. Registered Post (India Post) as our primary shipping method. This reliable service ensures secure and trackable delivery of your orders.

3. Estimated Delivery Time:

The estimated delivery time for orders shipped via Govt. Registered Post (India Post) is typically 7-10 working days. Please be aware that delivery times may vary based on your location and any unforeseen circumstances, such as public holidays or natural calamities or other scenarios.

4. Order Tracking:

Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor the progress of your shipment. If you wish to receive order tracking information via WhatsApp, kindly connect with our customer support on WhatsApp at +91-8830387475 and request the tracking details. Our team will be happy to assist you.

5. Shipping Charges:

Shipping charges are calculated based on the weight of your order and the shipping destination. The applicable shipping charges will be displayed during the checkout process.

6. Shipping Restrictions:

At present, we primarily ship within India. International shipping options may be explored in the future. Please contact our customer support for any specific shipping inquiries.

7. Address Accuracy:

It is crucial to provide accurate and complete shipping information during the checkout process. Universal Books is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Delays and Unforeseen Circumstances:

While we strive to meet the estimated delivery times, unforeseen circumstances or events beyond our control may cause delays. We appreciate your understanding and patience in such situations.

9. Contact Us:

If you have any questions or concerns about our Shipping Policy, please contact our customer support at orders@universalbooks.co.in or by phone at +91-8830387475.

Note: Universal Books reserves the right to update or modify this Shipping Policy at any time without prior notice. Please check our website for the most current version of our policies.