Universal Books had its inception as a small bookstore in the year 1993 in the suburban market of Indiranagar( Lucknow ) to cater to the needs of school children and the local academic fraternity. Over the years, Universal Books has expanded its business, catering to the demands of more than 150 schools. From a turnover of a few thousand rupees in the initial stages the turnover has crossed 10 crores in the past few years. The company has maintained quality work by processing orders through manual selection and inspection. Quality packing, computerized invoicing from the store, efficient after sale service, patience to attend the crowd at 50 retail outlets and timely supply is what makes Universal Books an established name in the market.